Legal notice
βοΈ Legal Notice
Last Updated: 14 August 2026
Welcome to Cooklivo.
This Legal Notice provides important information about Cooklivo, our website, and the terms under which our website and services are made available to customers.
πͺ Business Information
Business Name: Cooklivo
Business Type: Online Kichen Store
Email: support@cooklivo.co.uk
Phone: +44 7480285589
Business Address:
UNIT 4, STORM 12 PLAZA SHOPPING CENTRE
54 ST MARY'S RD
SOUTHAMPTON
SO14 0BH
United Kingdom
π Website Use
The Cooklivo website is provided for customers to browse and purchase pet products online.
By accessing or using our website, you agree to use it lawfully and in accordance with our Terms & Conditions.
You must not use our website for fraudulent, unlawful, abusive, or unauthorised purposes.
ποΈ Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.
However, minor differences may occur between product images and the actual product, including differences in colour, packaging, size, or appearance.
We reserve the right to correct errors, update information, change prices, or modify product availability where necessary.
π³ Orders and Payments
Orders placed through our website are subject to our Terms & Conditions.
Payment may be processed through third-party payment providers. The payment provider may have its own terms, conditions, and privacy policies.
π Shipping and Delivery
Information about shipping methods, estimated delivery times, and applicable shipping charges is provided through our website and checkout process.
Delivery estimates may be affected by circumstances outside our reasonable control.
For more information, please see our Shipping Policy.
π Returns and Refunds
Our Returns & Refunds Policy explains how returns, refunds, damaged products, and related requests are handled.
Nothing in our policies is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable UK law.
π Privacy
We respect your privacy and take reasonable steps to protect personal information collected through our website.
For information about how we collect, use, and protect personal information, please see our Privacy Policy.
πͺ Cookies
Our website may use cookies and similar technologies to provide essential functionality, improve website performance, understand website usage, and enhance your browsing experience.
For more information, please see our Cookie Policy.
Β©οΈ Intellectual Property
Unless otherwise stated, content appearing on the Cooklivo website, including our brand name, logo, text, graphics, images, design, and other materials, is owned by or used by Cooklivo with appropriate rights or permission.
You may not reproduce, copy, distribute, modify, publish, or commercially use our website content without appropriate permission, except where permitted by law.
π Third-Party Links
Our website may contain links to third-party websites or services.
These websites are operated independently from Cooklivo. We are not responsible for the content, availability, security, or privacy practices of third-party websites.
We recommend reviewing the terms and privacy policies of any third-party website you visit.
β οΈ Website Availability
We aim to keep our website available and operating properly. However, we cannot guarantee that the website will always be uninterrupted, error-free, or available at all times.
We may temporarily suspend, modify, or update parts of our website for maintenance, security, technical, or operational reasons.
βοΈ Limitation of Liability
To the extent permitted by applicable law, Cooklivo is not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.
Nothing in this Legal Notice or our other policies is intended to exclude or limit liability where such exclusion or limitation would be unlawful.
π¬π§ Consumer Rights
Customers in the UK may have statutory rights under applicable consumer protection laws.
Nothing contained in this Legal Notice, our Terms & Conditions, or any other Cooklivo policy is intended to remove or restrict rights that cannot legally be excluded.
π Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, services, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
π© Contact Cooklivo
If you have any questions regarding this Legal Notice or our website, please contact us:
Cooklivo
π§ Email: support@cooklivo.co.uk
π Phone: +44 7480285589
π Address:
UNIT 4, STORM 12 PLAZA SHOPPING CENTRE
54 ST MARY'S RD
SOUTHAMPTON
SO14 0BH
United Kingdom
Β© 2026 Cooklivo. All rights reserved.