Payment Policy

At Cooklivo  we aim to provide a safe, simple, and convenient checkout experience for all customers.

Accepted Payment Methods

We may accept the following payment methods, depending on availability at checkout:

• Credit & Debit Cards

• Mobile Payment Methods

• Online Payment Gateways

• Cash on Delivery (where available)

Payment Processing

All payments must be completed through the payment options available at checkout. Your order will be processed after successful payment confirmation.

For Cash on Delivery orders, payment must be made to the delivery agent when your order is delivered.

Payment Security

We take reasonable measures to protect your payment information. Payment details are processed securely through our payment service providers, and we do not intentionally store your complete card details on our website.

Order Cancellation & Refunds

If you need to cancel an order, please contact us as soon as possible. Once an order has been shipped, cancellation may no longer be possible.

Eligible refunds will be processed according to our Refund & Return Policy and may take several business days to appear in your account, depending on your payment provider.

Incorrect or Failed Payments

If your payment fails or your payment amount is incorrect, please contact our customer support team. We may need to verify your order and payment information before processing the order.

Contact Us

If you have any questions about our Payment Policy or payment methods, please contact our customer support team.

Thank you for shopping with us! 🐾